Locked Out of the Magic Quadrant? How to Move the Customer Interest Indicator in Your Favour

In April 2021, Gartner permanently cancelled the requirement for vendor-supplied customer references in its Magic Quadrant and Critical Capabilities research. That decision started a series of changes that fundamentally altered

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‘Shadow’ Analyst Research: How to Reconstruct What You Can’t Access

Look, we’ve all been there. There’s a report sitting behind a paywall or locked in a subscription you don’t have, and you need to understand what’s in it. Maybe it’s

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How Customer-Focused Narratives Are Reshaping Analyst Relations

As I celebrate another birthday, I’m struck by how this past year has crystallised around a central theme: the power of structured, customer-focused storytelling in creating genuine business value. Whether

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Navigating Analyst Relations Without Gartner-Sized Budgets

At CxO2025 in Munich, I facilitated a candid workshop about the realities of analyst relations, particularly for organizations without enterprise-level budgets. The conversation revealed both challenges and opportunities that resonated

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The B2B Tech Messaging Crisis: A Wake-Up Call from the DTW Show Floor

Why 90% of tech companies sound exactly the same – and how the smart ones are breaking free I spent a hour walking through #DTWignite, a major telecom trade show,

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Remembering Dominic Pannell: Dom’s Framework for Influencer Ecosystem Mapping

Two years ago, our friend and peer Dominic Pannell died. He leaves a huge gap in the influencer relations community, both for his professional contribution and his human energy. Last

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Beyond Traditional Segmentation: Using the Shiver Grid to Diagnose B2B Tech Adoption Readiness

The global economic turmoil means B2B solution providers face anxious buyers. Understanding the deeper motivations behind customer purchasing decisions is more crucial than ever for effective marketing. Traditional segmentation models

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One day to go!

Still time to register for the hybrid 2025 Analyst Relations Forum, both online and at the University of Edinburgh Business School. The keynote speakers Robin Schaffer, Chris Holscher and Ian

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