New Lighthouse Outsourcing Index launched

This week we launch the Lighthouse Outsourcing Index. As I mentioned earlier this month, from this month Lighthouse will be issuing two Services Indexes: Outsourcing Index and Consulting and Systems Integration. They will be published in consecutive months starting this month with Outsourcing.

We have searched back over research published during the past 30 months to be able to provide the ranking changes necessary and produce the first index. We have conducted searches for each outsourcing provider using a list of queries used to capture all relevant outsourcing research.

In this first Lighthouse Outsourcing Index the top places are taken by the major global players followed by a concentration of the big Indian firms. It is interesting to note that the top 3 slots in both the regular Services Index and the Outsourcing Index are occupied by the same firms (IBM, HP and Accenture). Wipro is ranked above both Infosys and TCS; in the regular Services Index it is the other way round.

The firms in that came into the top 25 in the Outsourcing Index are show in the image on the right. Feel free to contact us if you feel we have missed out any important firm.

Several of you have already provided feedback on our intended move to provide more specialised services indexes and we welcome all of your comments going forward as we all see how the next six months’ indexes look.

Martin Tilling