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Ingram, the world’s largest book wholesaler, has taken over the distribution of Efrem Mallach’s book. The twentieth anniversary edition was published in 2007, and Win Them Over remains the first and best book on analyst relations — and the only such book to also address itself to the influence of consultants. It’s the perfect basis…
Evaluating the effectiveness of analyst outreach is Lighthouse’s key activity. One insight it gives us is that even vendors with well-resourced and positive media relations often develop poor relationships with analysts. Typically, that’s because analyst relations managers are measuring the wrong things, or nothing at all. As we have explained back in July, without objective…
Our Credo series on relationship management fundamentals gets on to the issue of timing this month: it’s an issue that should give some readers quite a few reasons to think. Relationship managers should ensure that the timing used in bringing up issues with analysts has to be determined by the relationship with, and needs of,…
The next IIAR Forum will take place on Thursday April 3rd at Lighthouse’s London office. Earlier that afternoon Martin Tilling and I are moderating a round-table discussion for Lighthouse clients on how services companies’ analyst relations teams will be influenced by the economic slowdown Since the 1990s, Martin has led analyst relations activities for Deloitte,…
I had an interesting comment in an email recently: Why does Lighthouse emphasise cross-cultural differences so much? I think a lot of people will be offended by the way you call attention to these differences, especially since it comes across as stereotypically anti-American. More seriously, some people will think that you’re suggesting putting analysts in…
The protests outside the G20 summit in London reminded me that for every action there’s an equal and opposite reaction. Every problem is an opportunity for someone, even in this current recession. There have been four recessions in recent history; this one is different. Consumers are loaded with debt, the return on savings is falling,…