A new training course based on the new edition of Efrem Mallach’s book, Win Them Over, will run for the first time in Europe on Monday, February 19. The half-day

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There is no change in the top three of this month’s Services Index. Accenture is leading, with EDS and CSC playing catch up. Verisign has performed well this month, increasing

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There is no change in the top three of this month’s Services Index. Accenture is leading, with EDS and CSC playing catch up. Verisign has performed well this month, increasing

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The Institute of Industry Analyst Relations website is expanding its catalogue of analyst firm website and blogs. The listing of firms is here, while the directory of analysts’ blogs is

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A week in the Munich area, meeting up with analysts and AR professionals there, shows how the business culture in Europe’s German-speaking region poses some special challenges to both analysts

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The open source approach to industry analysis is an interesting approach to exploiting the power of the internet to analyse a product/vendor. Recently, a number of leading figures in the

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After two months in third position, Motorola has managed to up its game, increase its share of voice and beat Ericsson for the second spot. Nokia are still ahead in

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Many of the people I’ve discussed with over the last week in New York stress the deep impact of an unfolding decelleration in the US economy. But what will be

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