Yahoo has jumped up 3 positions to get to the 2nd spot in the Lighthouse Services Index. Its purchase of Zimbra, an innovative provider of opensource email solutions and services,

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Our concerns about the evenness of role-based research are deepened by Forrester’s latest AR research AR’s Graveyard: Unmet Sales Commitments. Forrester’s guidance is that, because most AR teams struggle to

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Many thanks to a senior researcher in an international analyst firm for allowing me to share this comment with you: it gives a great flavour of the frustrations of many

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Our post on growth opportunities for competitors to Forrester and Gartner has triggered some discussion, both in our monthly ‘Advisor Spotlight’ webinar, another blog and on our Boardroom. In particular,

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British Telecommunications (BT) has reached the 3rd spot for the first time in this month’s Telecoms Index. With new investments in the French, Indian and Chinese markets the firm is

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There’s some discussion on how to spot a good analyst, which has won some kudos. What this post really describes are the analysts who are most likely to give satisfying

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VMware is the highest riser in the top tier of this month’s Lighthouse Software Index as the firm gets a boost of 5 positions and makes it to the 9th

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Lighthouse’s favoured designer, Seth, has made a slight revision to his lighthouse icon this week. Some people may not even spot the difference. The visual ‘tweak’ is now a widely

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