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  • 5. Leverage Reputation

    Connecting analyst relations to corporate reputation

    ByDuncan Chapple February 26, 2008September 20, 2014

    How should analyst relations relate to top executives’ growing concern about corporate reputation? Corporations have supported the establishment of research centres focussed on corporate reputation at a number of prestigious universities, including Oxford and Henley. Yesterday I visited the head of the largest of these centres, which is part of my undergraduate alma mater, the…

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  • 3. Engage & Influence

    Burton Group uses growth to reach up to the boardroom

    ByDuncan Chapple February 24, 2008March 19, 2008

    Burton Group was the focus of today’s Advisor Spotlight webinar. Recently we’ve been in an interesting discussion here about the rise of new forms of vendor-sponsored research, and the discussion was a useful corrective. It reminded us that end-user organisations (corporates, government, academic etc.) are increasingly turning to non-vendor funded analysts’ research and advisory services….

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  • Cornerstone | Develop AR

    Credo 3.1 – Messages need to stress consistency between past and present

    ByDuncan Chapple February 22, 2008February 28, 2020

    Our monthly series of ‘Credo’ posts aims to summarise some key principles for analyst relations manager. The third Credo stressed the way that messaging has to be both top-down and bottom-up. It’s provoked some off-line discussion that suggests than an on-line clarification will be useful. Many technology suppliers have an intellectual division of labour that…

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  • 3. Engage & Influence

    VMWare gets closer to the top 5 in the Lighthouse Software Index

    ByDuncan Chapple February 19, 2008March 19, 2008

    VMWare is the most high profile mover in this month’s Software Index. Amongst the 100+ firms monitored by Lighthouse in this category, VMWare has gained 3 positions and is now ranked at the 6th spot. The firm which boasts a profitable line of products has managed to gain some extra focus this month due to…

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  • 1. Identify & Evaluate | Develop AR

    Lighthouse to host AR Institute on April 3

    ByDuncan Chapple February 16, 2008March 19, 2008

    The next Institute of Industry Analyst Relations Forum will take place here at the Technopark, Lighthouse Analyst Relations‘ London office (a map is here). As an Ovum alumnus, I’m especially happy that Chris Lewis, Senior Vice President with Ovum, will be the guest speaker. Forums are open to IIAR members but space is limited. Members…

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  • 3. Engage & Influence

    Apple makes it to the top 5 in the Lighthouse Systems Index

    ByDuncan Chapple February 11, 2008March 19, 2008

    Apple gained 3 positions and has made it to the top 5 of the Systems Index. The firm has reported its highest ever quarterly revenue and has also launched the new MacBook Air which it boasts as the world’s thinnest notebook. Lenovo also announced strong sales in its quarterly results and has gained 4 positions…

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  • 3. Engage & Influence

    Free access to the ‘Action Research’ journal

    ByDuncan Chapple February 10, 2008February 29, 2012

    The ‘Action Research‘ journal, whose general approach has been a notable influence on the development of Lighthouse IDEAL methodology, is freely available for the next two months. Action Research focusses on situations where the process of changing a situation is integral to the process of understanding it — such as the analyst relations community, where…

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  • 1. Identify & Evaluate

    Wyman buys Celent

    ByDuncan Chapple February 8, 2008March 19, 2008

    So this is the most surprising analyst house purchase of the decade: Oliver Wyman is buying Celent (Jonny broke the news). On paper it’s a good move that opens more opportunities for Celent in Europe, where Wyman has a strong foundations (especially here in London). There’s little overlap in skills between the two organisations, but…

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