Our monthly series of ‘Credo’ posts aims to summarise some key principles for analyst relations manager. The third Credo stressed the way that messaging has to be both top-down and

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VMWare is the most high profile mover in this month’s Software Index. Amongst the 100+ firms monitored by Lighthouse in this category, VMWare has gained 3 positions and is now

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The next Institute of Industry Analyst Relations Forum will take place here at the Technopark, Lighthouse Analyst Relations‘ London office (a map is here). As an Ovum alumnus, I’m especially

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Apple gained 3 positions and has made it to the top 5 of the Systems Index. The firm has reported its highest ever quarterly revenue and has also launched the

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The ‘Action Research‘ journal, whose general approach has been a notable influence on the development of Lighthouse IDEAL methodology, is freely available for the next two months. Action Research focusses

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So this is the most surprising analyst house purchase of the decade: Oliver Wyman is buying Celent (Jonny broke the news). On paper it’s a good move that opens more

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A hat-tip goes to Rob Hilsen for pointing out “The Value of Quality”, a recent study out of USC’s Marshall School of Business which looked at the business impact of

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IBM Global Services is the most prominent gainer this month as it enters the top 10 firms in the Lighthouse Services Index. Also known as the Big Blue, the firm

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