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    Over-sensitivity at the New York Times? We don’t think so.

    ByDuncan Chapple November 16, 2006September 2, 2014

    Many thanks to Fred for pointing out Paul Gillin‘s comment on Over-sensitivity at the New York Times, which explains that the NYT has apologised to readers for citing Rob Enderle, an analyst who supports vendors including Microsoft, in an article about Microsoft. Paul comments that “Well, had the Times known of every analyst’s work for…

    Read More Over-sensitivity at the New York Times? We don’t think so.Continue

  • 3. Engage & Influence

    Qualcomm, the EU and the November Systems Index

    ByDuncan Chapple November 10, 2006March 18, 2008

    The November Systems Index saw IBM and Intel, once again, top the Analyst Index. They hold first and second place respectively. AMD moved up to eighth position and managed to dislodge Toshiba back to tenth. Despite, or more likely perhaps because of, its on-going EU dispute Qualcomm has had an impressive month climbing five spots…

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  • 3. Engage & Influence

    Our cousins get a make-over

    ByDuncan Chapple November 8, 2006September 2, 2014

    Our former house mates, Lighthouse PR, have rebranded following their merger into Loewy. You can check out their new graphic identity here. We think it’s a good strong look for Lighthouse PR. The old logo, shown on the right here, has been shared by the Lighthouse businesses since the brand was founded in 1998. It…

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  • 1. Identify & Evaluate | Develop AR

    DIY case studies and end-user references

    ByDuncan Chapple November 6, 2006March 22, 2008

    Regular readers may know about our weekly Spotlight service, in which we point out the new research that interests us the most. This week we came across some interesting Seybold research which I just had too comment on. In this CRM case study, Mitchell Kramer explains his own experience of using a bank’s website. Let…

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  • 3. Engage & Influence

    All change on the podium of this month’s Services Index

    ByDuncan Chapple November 3, 2006

    Accenture is back on top of this month’s Services Index. EDS has been shoved into second place and CSC has ousted Unisys for third position. Otherwise, there is little change in the top 25. However, if you look a little further down the list, Patni has had a terrific month climbing 8 positions. It is…

    Read More All change on the podium of this month’s Services IndexContinue

  • 3. Engage & Influence

    All change on the podium of this month’s Services Index

    ByDuncan Chapple November 3, 2006

    Accenture is back on top of this month’s Services Index. EDS has been shoved into second place and CSC has ousted Unisys for third position. Otherwise, there is little change in the top 25. However, if you look a little further down the list, Patni has had a terrific month climbing 8 positions. It is…

    Read More All change on the podium of this month’s Services IndexContinue

  • 3. Engage & Influence

    How we do our Analyst Index rankings

    ByDuncan Chapple November 3, 2006

    Showing results is one of the key challenges faces analyst relations managers. Some AR managers only track ‘inputs’ (how much activity they are doing) but most companies focus on ‘outputs’, the shift in analyst behaviour that they aim to influence. Our Analyst Index is one of the simplest forms of measuring outputs: it’s share of…

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  • 1. Identify & Evaluate

    Ovum: a smart buy that needs careful handling

    ByDuncan Chapple October 27, 2006

    Having spoken this week to Datamonitor and Ovum executives, Lighthouse has concluded that Datamonitor’s acquisition of Ovum is quite unlike those of most other analyst firms. While META and Giga both had uneven business performance, Ovum’s proven record of fast growth and improved financial results is reflected in the success of its own IPO. As…

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