Forrester Research has made impressive progress over the last year. Its role-based reorganisation has been planned and executed carefully over the last two years. That puts Forrester in pole position
This week we present an analysis of how firms in our Systems Index have progressed this year. For the purpose we have compared how the firms have ranked in July

You can qualify as an analyst relations professional – without leaving your desk. Over the ten weeks, two of the most respected analyst relations leaders will share more than 20
The star performer this month has been Dimension Data which has jumped up 7 positions and is now ranked as one of the top 25 firms in the Lighthouse Services
The biggest gainer in this month’s telecoms index is Ciena as analyst focus on its big Ethernet push has helped the firm jump 18 positions to land at the 37th
“How to build business relations in China?” “How to influence a Japanese decision-maker?” “How to source information from Korea?” When working with Chinese, Japanese and Korean industry analysts, these are
The most high profile increase in this month’s Lighthouse Software Index is shown by Salesforce.com. The firm, providing CRM on demand, has announced outstanding financial results. Moreover, reports of the

Most vendors that subscribe to Gartner are being offered expanded services. Their proposed fees are also growing, often by 50%, 100% or 150%. We have observed some common tactics and
