Influence
Entrust is the biggest gainer this month in the Lighthouse Software Index and is ranked 35th this month. Its ‘IdentityGuard’ solution is a finalist in 2009 SC Awards and has resulted in the firm racing up 23 positions. Autonomy, a leader in enterprise search and other infrastructure software, has also moved up 4 positions. The…
Tekrati founder Barbara French and Forrester’s Kevin Lucas have different views on the alignment of AR to sales. Forrester argues that even though many AR professionals say that their focus is facilitating sales, instead their goal should be whatever the business finds to be of value: that could be sales, or not.
Oce has moved up 7 positions this month to earn a spot in the top 25 firms listed in the Systems Index. It has won praise for its recently launched ColorWave 600 and has nearly doubled its analyst score over the last monthadn therefore is the biggest gainer this month. Xerox has also moved up…
Convergys is the biggest gainer in this month’s Services Index. The firm has won speech technology excellence awards for its SpeechPort and Intervoice Voice Portal. It has also been mentioned as a niche player in the “Magic Quadrant for Contact Center Infrastructure, Worldwide” report for its Intervoice product. This has helped the firm move up…
Pierre Audoin Consultants (PAC), one of Europe’s oldest analyst and consulting companies, is increasingly under the spotlight as it expands from its French and German heartlands. The IIAR interviewed PAC this week, and Lighthouse is taking a more critical look at the firm in our webinar on December 18th.
The four most frequently used methods of evaluating analyst relations have very different uses: some primarily measure the firm’s overall performance rather than that of the AR team; other give specific guidance on how to reallocate effort for maximum effect. In a Lighthouse research project summarised in January’s webinar (on Thursday the 29th), we have…
Accenture is the star of this month’s Lighthouse Outsourcing Index. The firm has been been named the second-most-admired company in contract management by the International Association for Contract & Commercial Management (IACCM) and focus on its UK business by IDC has helped it to gain 11% analyst focus and move up 2 positions. The firm…
Ericsson sees the highest profile jump this month as it moves up 2 places to the 4th spot. Ericsson just received the TelcoTV Vision Award. It’s improvement in ranking is also due to coverage of its subsidiary Redback Networks. O2 which has claimed to enhance the mobile internet experience of its users has also gained…