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  • 1. Identify & Evaluate | 6. Features

    Forrester’s IT Forum will be a test of client satisfaction

    ByDuncan Chapple May 30, 2009June 4, 2009

    What a difference a year makes. In 2008 Forrester was the winner of the Analyst Firm of the Year award. However, since then we’ve seen a different tone to the conversation about Forrester: while praise for Forrester’s analysts continues, vendors’ dissatisfaction with the firm seems to be rising, especially in Europe.

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  • Develop AR

    IIAR breakfast meeting at Forrester IT Forum

    ByDuncan Chapple May 28, 2009

    If you are planning to be at the Forrester IT Forum EMEA in Berlin next week, and are interested in finding out more about the IIAR and networking with your peers, we will be holding an informal breakfast meeting from 08:00 a.m. CET on Wednesday June 3rd at the Maritim Hotel. If you would like…

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  • 3. Engage & Influence

    mySQL up as analysts focus on Sun’s acquisition by Oracle

    ByDuncan Chapple May 26, 2009

    The news of Sun’s acquisition by Oracle has put the spotlight on mySQL which is the most high profile gainer this month. Touted as the world’s most widely used open source database system it will be interesting to see how Oracle aligns mySQL alongside its own database system. This acquisition has helped improve the score…

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  • 3. Engage & Influence

    Freescale goes up in the Lighthouse Systems Index

    ByDuncan Chapple May 20, 2009May 19, 2009

    The biggest gainer this month is the semiconductor designing and manufacturing firm Freescale which has moved up 7 positions. The firm has been named as one of the 2009 World’s Most Ethical Companies by the Ethisphere Institute. The firm’s improved position in the index also stems from analyst focus on its communication processors which aim…

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  • 3. Engage & Influence

    Getronics moves up in the Lighthouse Services Index

    ByDuncan Chapple May 19, 2009

    Getronics, which has moved up 8 positions this month, is the biggest gainer this month in the Lighthouse Services Index. The firm is facing tough times and is planning to axe about 1400 jobs to remain competitive. Verisign which has announced a new Certificate Discovery Module has also moved up 5 positions this month. TietoEnator…

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  • 1. Identify & Evaluate | 6. Features | Develop AR

    Go with the grain: Why AR needs to fit Forrester’s imperatives

    ByDuncan Chapple May 13, 2009May 15, 2009

    AR managers need to quit whining about Forrester’s role based research. To make progress, start speaking about the success imperatives its role-based research is founded on. It’s been more than two years since Forrester started the series of focus groups that identified the success imperatives. They gathered together people in each of the roles that…

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  • Develop AR

    What control does AR have in a credit crunch?

    ByDuncan Chapple May 8, 2009

    This month’s IIAR forum will discuss ‘AR in a credit crunch’ (details below). It’s notable that the panelists aren’t AR managers, but analysts. It reflects the widespread expectation that professionals have to focus on presenting the value they add to others, especially in terms of attracting, retaining and developing clients relationships. I chaired a similar…

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  • 6. Features | Develop AR

    You’re either interesting or you’re not: Don’t pay analysts for briefings

    ByDuncan Chapple May 4, 2009June 8, 2009

    In one scene of ‘What Women Want‘, a recovering chauvinist advises a colleague about her relationship: “I mean, you’re either interesting or you’re not. Ask him to decide.” The same dilemma, and same guidance, faces managers who invite analysts to briefing events and get invoices in return. AR professionals need to push back against firms…

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