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    An interesting approach from CARMA

    ByDuncan Chapple July 11, 2005March 23, 2008

    I’ve had a fascinating discussion today with a US analyst relations manager today who led me to this case study from CARMA. Despite a cheering error (“contributions to the bottom line would help the company whether the storm.”) it raises an interesting point. This firm aimed for better-placed media coverage, and for that coverage to…

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  • 1. Identify & Evaluate | Develop AR

    What encourages analysts’ offshoring

    ByDuncan Chapple July 8, 2005September 2, 2014

    Yogesh Pathak, CEO and founder of Path KPO Solutions, came in to brief Lighthouse this morning on a break from meeting clients in London. Path KPO is one of a number of Indian-headquartered firms leveraging their technology insight and deep analytical skills to produce ‘white label’ research for US and European companies. After completing his…

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  • 1. Identify & Evaluate | Develop AR

    Oracle freezes out Bloor Research

    ByDuncan Chapple July 6, 2005March 23, 2008

    Bloor and Oracle seem to be in a war of words. According to Bloor’s technology Research Director, Philip Howard, “Oracle doesn’t like my suggesting that it is under attack or, if it is, it’s only because it is the leading database vendor (in its eyes) and therefore a natural target. Indeed, it dislikes the suggestion…

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  • Gartner Curries the Magic Quadrant
    1. Identify & Evaluate | Gartner Magic Quadrant

    Gartner Curries the Magic Quadrant

    ByDuncan Chapple July 6, 2005September 20, 2019

    Gartner has announced a series of changes to its Magic Quadrant (MQ) and MarketScope (MS). In a nutshell, the key changes are these: 1. Gartner is standardizing some of the elements of the MQ and MS 2. Primarily, workflow, service levels and terminology have beestandardizeded 3. Criteria naming has been standardized, but each analyst can…

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  • Develop AR | Prioritize

    On the folly of rewarding A, while hoping for B

    ByDuncan Chapple July 5, 2005September 20, 2014

    A colleague and I have just completed a AR effectiveness audit that compares the performance of a group of IT services firms. One activity, which we call Analyst Mindshare, involves reviewing the research of a group of analyst firms, weighting each report to reflect its impact on sales, and then comparing the changes over time….

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  • 1. Identify & Evaluate

    Ovum firms up IPO plans

    ByDuncan Chapple July 5, 2005September 10, 2014

    Ovum agreed plans for an IPO in February at its annual shareholders’ meeting last Friday. The telecoms and software advisory and consulting firm has been discussing with some financial advisors over the least year in order to identify an optimal time to list its shares in London. Apparently, sales as early as this September would…

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  • 3. Engage & Influence

    AR Intranet gets an upgrade

    ByDuncan Chapple July 1, 2005March 23, 2008

    Lighthouse’s AR Intranet has had an major upgrade to mark the opening of the second half. The intranet includes a listing of 505 analyst firms, would be analyst firms, and firms that have tried to pass themselves off as analysts. It’s a valuable addition for AR managers who need to sort out the wheat from…

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  • 4. Align, track & educate

    Why the ‘big brand’ services firms are failing with analysts

    ByDuncan Chapple July 1, 2005November 28, 2017

    Our annual analyst attitude survey for services was launched with a conference call yesterday. Donna Stein, former AR head at 3Com and Lucent, and I gave the key findings of the study to callers from several of the top 30 services firms, whom we profile in the survey. The services market saw a big change…

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