The first issue of PAC in Focus seems to have gone down well, since the newsletter from PAC is now on a quartely schedule. I always feel that AR managers

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Entrust is the biggest gainer this month in the Lighthouse Software Index and is ranked 35th this month. Its ‘IdentityGuard’ solution is a finalist in 2009 SC Awards and has

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Tekrati founder Barbara French and Forrester’s Kevin Lucas have different views on the alignment of AR to sales. Forrester argues that even though many AR professionals say that their focus

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Oce has moved up 7 positions this month to earn a spot in the top 25 firms listed in the Systems Index. It has won praise for its recently launched

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Convergys is the biggest gainer in this month’s Services Index. The firm has won speech technology excellence awards for its SpeechPort and Intervoice Voice Portal. It has also been mentioned

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Pierre Audoin Consultants (PAC), one of Europe’s oldest analyst and consulting companies, is increasingly under the spotlight as it expands from its French and German heartlands. The IIAR interviewed PAC

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The four most frequently used methods of evaluating analyst relations have very different uses: some primarily measure the firm’s overall performance rather than that of the AR team; other give

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Accenture is the star of this month’s Lighthouse Outsourcing Index. The firm has been been named the second-most-admired company in contract management by the International Association for Contract & Commercial

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