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  • Not-so-Magic Quadrant: Gartner analysts’ experience falls; vendors’ data collection burden grows
    On Analyst Relations | On Research Firms

    Not-so-Magic Quadrant: Gartner analysts’ experience falls; vendors’ data collection burden grows

    ByDuncan Chapple December 17, 2018December 18, 2018

    If you only read one post by Simon Levin this year, this is it (Is Gartner research quality under threat?). Simon puts the current dip in the collective experience of MQ authors into context: MQ authors and leads do change regularly, and vendors need an ongoing focus on the MQ to make an impact.  Andrew Hsu would also…

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  • Fábio Rocha, Jessica Backsell, Johan Nilsson and Duncan Chapple
    On Research Firms

    MWD closes: can independent analysts stay relevant?

    ByDuncan Chapple December 12, 2018December 18, 2018

    MWD Advisors’ analysts joined IDC last month, putting on ice one of the most respected independent analyst organisations. Neil Ward-Dutton and Craig Wentworth were two of my most impressive colleagues when we worked together in Ovum’s IT Analysis group 20 years ago, and they can only have grown in capacity since then. Moving to IDC…

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  • 21,069 reasons why analyst relations needs more than budget
    5. Leverage Reputation

    21,069 reasons why analyst relations needs more than budget

    ByDuncan Chapple November 12, 2018November 11, 2018

    Analyst relations teams often lack internal support. I was surprised when that comment was viewed by 16,000 professionals in just three days, and 21,000 before the week was up on LinkedIn. The audience attracted by a rich discussion on the post, which involved several of the smartest analysts and analyst relations people I know. I wrote…

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  • Gartner’s symposium shows three new challenges for analyst relations managers
    5. Leverage Reputation | Analyst Value Survey | Cornerstone

    Gartner’s symposium shows three new challenges for analyst relations managers

    ByDuncan Chapple November 7, 2018December 27, 2021

    Gartner’s rapid evolution poses three profound challenges for analyst relations managers, and this blog is changing course to respond to them. Gartner’s role-based research, the rapid rise of user reviews and the consequent impact on marketing communications are all immense shifts. You can make the things easier in your business by implementing the ndis plan…

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  • Analyst Observatory
    3. Engage & Influence

    Analyst Observatory takes over the Analyst Value Survey and Analyst Firm Awards

    ByDuncan Chapple November 1, 2018

    The 2018-19 Analyst Value Survey and 2019 Analyst Firm Awards will be produced by the Analyst Observatory, the research centre at the University of Edinburgh Business School. The Observatory will restructure the survey to reflect the three strongest drivers of value in the 2017-18 survey: legitimate credibility with the demand-side, analysts with relevant knowledge and…

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  • Turning technical legitimacy into market action
    Develop AR | Research

    Turning technical legitimacy into market action

    ByDuncan Chapple October 29, 2018July 24, 2020

    Regulations, authoritative professional norms and dominant culture set complex expectations for all institutions. In the opening session of a workshop for academics and PhD candidates at the University of Edinburgh Business School, professor John Amis pointed out the way that companies also play a role producing norms, and selecting the social actors, that embed the…

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  • How valuable is analyst endorsement to Hot and Cool Vendors?
    3. Engage & Influence

    How valuable is analyst endorsement to Hot and Cool Vendors?

    ByDuncan Chapple October 11, 2018

    I’ve just listened to a replay of a webinar comparing Gartner’s Cool Vendor award with the rival Hot Vendor awards from Aragon Research and HfS Research. My colleague Annelieke Nagel hosted two speakers from the Analyst Observatory, a research centre at the University of Edinburgh Business School funded by the Economic and Social Research Council’s…

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  • Fábio Rocha, Jessica Backsell, Johan Nilsson and Duncan Chapple
    6. Features

    The market for influencers: opaque distortions of commerce and policy

    ByDuncan Chapple October 6, 2018

    Influencers have value. The opaque market emerging for buying influencers, increasing their value and leveraging their endorsements distort purchasing, policy processes and corporate outcomes. Over the next year Fábio Rocha, Jessica Backsell, Johan Nilsson and I will research the market for influencers. Rocha (@fnevesdarocha) is a long-time software industry executive whom I work with in…

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