Analysts are more experienced, so why are there frustrated customers?

One of the myths about the analyst industry is that analysts used to be better and, in particular, more experienced. As a former analyst I’m tempted by this idea out

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How services analysts became major telecoms influencers

Services analysts are rapidly becoming major influencers in the telecoms and networking industries because they offer context and reassurance to managers in the business lines. It’s a strong parallel of the way

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Business computing is now just business, and vice versa

Fifteen years ago I graduated with a masters from City University‘s department of business computing, for whom I’d worked as a knowledge transfer specialist. City has flourished, and now stands

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Now online: Coffee Talk with Efrem Mallach

I was delighted to host a Coffee Talk with Win Them Over author Efrem Mallach PhD recently. In the recording, Professor Mallach explains his path into analyst relations. While working as

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Cambridge MBA invites proposals for Venture Projects

If you are a company with a product, treatment or service that would benefit from ‘real’ market analysis from a team of bright and resourceful MBA students at the University

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How creative genius can produce real innovation

Innovation and leadership are in silos, and Linda A Hill from the Harvard Business School has devoted a career to understanding why. Professor Hill spoke in London yesterday about her

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Awards are for the past. Let’s look forward

On June 30th, I saw a surprising press release explaining that “Lighthouse Analyst Relations has been selected for the 2013 Virginia Excellence Award amongst all its peers and competitors by

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Lighthouse Analyst Relations receives 2013 Virginia Excellence Award

June 30th 2014 – Lighthouse Analyst Relations has been selected for the 2013 Virginia Excellence Award amongst all its peers and competitors by the US Trade & Commerce Institute (USTCRI).

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